Sernda Labs expertise in enabling IT Service Management (ITSM) initiatives is based on best practices and standards such as ITIL, COBIT and ISO 20000. Our services and methodology encompass the entire IT Service Management lifecycle: Strategy and Design - We identify our clients' ITSM transformation strategies by aligning their IT operations to their business operations and services needs. Process Assessment, Design and ...

Adopt ITIL and other frameworks like COBIT and ISO 17799 to bring discipline and efficiency to IT operations. Use IT systems performance management audits and software to increase application throughput and manage costs. Utilize server consolidation to cut hardware, software, staff, and other costs. Implement data center automation to reduce operating costs. Install server virtualization to lower hardware costs and reduce administrative burden. Embark on ...

Sernda Labs Enterprise Business Continuity solutions ensure that your applications, data and I.T. processes are available during planned and unplanned outages which pose a liability to the organization. These Enterprise Business Continuity solutions provide tiered storage platforms, software, and services that ensure high availability and data protection that fit your budgetary and technology constraints. Utilizing proven methodologies that provide scaleable ...

If your concerns about mobility are still centered on rogue access points and weak wireless encryption, you’re not keeping up. With the release of the iPhone, the long-hyped computer-like smart phone phenomena finally arrived. Each iPhone within the enterprise represents an uncontrolled node that could introduce viruses, leach out intellectual property secrets and generally undermine your security policies. At the same ...

The information your company creates is one of its most valuable and needed assets. Our Information Management services can assist you in designing, developing and implementing technology and processes that capture information effectively, archive, analyze and distribute information within and between organizations. This scope of services covers the areas of Enterprise Information Strategies and Architectures, Data Warehousing, Business Intelligence, Enterprise Content ...

Speaking of services, the software as a service (SaaS) market continues to grow. SaaS has slowly been expanding beyond the mid-market, and since it dovetails well with other trends like virtualization and utility computing, 2008 could be a breakout year. The big success story in the SaaS world is Salesforce.com, which has created an entire ecosystem of related third-party applications. In ...

The greatest challenges in companies’ relative positions within their industries occur in times of economic demand or turbulence. To benefit from such seismic change, a company must effectively make the right decisions and act on them swiftly with conviction, a core characteristic of high-performance business and the ability to adapt to new market surroundings. In a challenging economic environment, it’s more ...

Technology Integration and Optimization helps organizations structure, manage, and implement solutions that increase and manage their business processes, operations and underlying technology assets to achieve business value. The service offerings address the complex enterprise business and technology issues associated with: Business Process Management Service Enablement (Services Oriented Architecture or SOA) Software as a Service (SAAS) Integration and Deployment Program Management ...

Until recently, virtualization has been focused on data-center optimization. With virtualized servers, hardware utilization goes up and flexibility increases. At the same time, costs associated with hardware and ongoing maintenance drop. Virtualization is now expanding beyond servers. On the trend front, it is being linked to the green data-center movement. The server efficiencies that come with virtualization also translate into lower ...

Our vision is bold: Sernda Labs will define the technological research and implementation of the 21st century Technology and educate the leaders of a technologically driven world." A Common Mission As a unit of The Confederated Salish & Kootenai Tribe our mission is clear: "to provide the scientific and technological base, innovation, and workforce it needs to shape a prosperous and sustainable future ...

Your infrastructure should support your organization’s business strategy, and our System Architecture & Infrastructure group helps you manage this complex relationship in various ways. Utilizing proven design strategies and incorporating new age technology standards such as virtualization, our Architecture Services group helps you plan, design, integrate and implement technical architectures and infrastructure. The Network Services Organization provides networking and telecommunications services ...

Even as viruses grow more dangerous and zombie botnets flood us with spam, security experts are turning inward. The real threat is from within. One disgruntled sales manager jumping ship to a competitor and taking customer lists along can do more damage than the latest worm, while being much harder to detect. According to the U.S. Commerce Department, intellectual property theft ...